KNetAI vs Poetic
Poetic turns a company's procedures into AI that follows them every time, built with its own forward-deployed team. KNetAI gives you the same pattern — procedures in, governed decisions out — on a platform you can self-host, customise and extend across every process.
When one managed process becomes many
Where it runs: Poetic is a managed service; some teams need processing inside their own VPC or an air-gapped network.
Model choice: the vendor picks the models; regulated or cost-sensitive teams may need open-weight or local ones.
Who builds the next process: vendor-built delivery is fast for one process, but scaling across teams means owning the platform yourself.
What KNetAI brings to procedure-following AI
- Load SOPs, policies and past cases into a Smart RAG knowledge base, then run the process as a durable K-Net: every step recorded, and able to wait days for a document and resume exactly where it stopped.
- Human approval checkpoints sit wherever your experts decide, and deterministic replay shows exactly why each decision was made — the evidence an auditor asks for.
- Any model — frontier, open-weight or local. Deploy in our cloud, your VPC or fully air-gapped. RBAC, audit trails and SOC 2 Type II / ISO 27001 controls, plus your own connectors, workflows and data services.
Where Poetic genuinely shines
Poetic describes itself as "Turn your business into software", and it backs that up:
- Learns from how you already work. Upload procedures, training videos and past examples; Poetic drafts the process for you.
- Improves from your best operators. Experts give feedback on decisions until quality reaches production level.
- Proven in regulated finance. Public results cover fraud auto-decisioning, KYC process adherence and hundreds of thousands of card disputes.
- Strong security story. Zero data retention, immutable audit logs, role-based access, SOC 2 Type II, PCI DSS, HIPAA and GDPR.
- Hands-on delivery. Forward-deployed engineers build the process with you.
Where teams hit the wall
- Deployment. A managed service processes data on the vendor's side; some regulators and security teams require everything inside your own network.
- Model choice. Models are the vendor's decision, not yours.
- Breadth. Each process is a vendor engagement; rolling the pattern out across many teams is easier when you own the platform.
The honest one-liner. Poetic gets one critical process to near-perfect adherence with a vendor team beside you. KNetAI gives you the platform to run that pattern across the enterprise, self-hosted and on your own models.
Side by side
| Poetic | KNetAI | |
|---|---|---|
| Learn a procedure from SOPs and examples | Yes — documents, videos, examples | Yes — Smart RAG knowledge bases + templates |
| Expert review of decisions | Feedback loop from top operators | Human approval checkpoints in the workflow |
| Long-running processes | Multi-hour processes | Durable workflows: pause for weeks, survive restarts, resume |
| Audit | Immutable audit logs | Per-step audit trail with deterministic replay |
| Where it runs | Managed; data processed in transit | Our cloud, your VPC or fully air-gapped |
| Choice of AI model | Chosen by the vendor | Any: frontier, open-weight or local |
| Connectors | Your internal systems | MCP connectors: Gmail, Slack, Notion, GitHub, Jira and more |
| Customise workflows and data services | Built with Poetic's engineers | Fully — your workflows, connectors and data services |
| Compliance | SOC 2 Type II, PCI DSS, ISO 27001, HIPAA, GDPR | SOC 2 Type II, ISO 27001, HIPAA, GDPR |
| Best fit | One critical regulated process, vendor-built | Many processes, enterprise-owned |
The honest verdict
Choose Poetic when one regulated back-office process has to be near-perfect and you want a vendor to build and run it with you — it's excellent at that. Choose KNetAI when you want procedure-following AI across many processes, on infrastructure and models you control, customised to how your business works.
Frequently Asked Questions
For many teams, yes: the same idea — encode the procedure, keep a human expert in the loop, audit every decision — runs on K-Nets, with the added option to self-host and to choose your own models. Poetic is a focused, managed service with forward-deployed engineers and strong published results in financial-services processes like disputes and KYC; if you want a vendor to build and run one process end to end, that is a genuine strength.
Experts review and correct decisions at approval checkpoints, and procedures live in knowledge bases you can update at any time, so a changed rule takes effect on the next run. Every change and decision stays in the audit trail.
You choose the model (including local ones), where it runs (our cloud, your VPC, air-gapped), which connectors and data services it uses (knowledge bases, crawling, databases, maps, voice), how each workflow branches, and where humans approve. Nothing is fixed by the vendor.
Your procedures, running on a platform you control
Bring the process you'd hand to Poetic. We'll show you how it runs as a K-Net — in your environment, with your models.