Billing
Plans, usage and invoices for your KNet organisation.
Placeholder. The overview, links and concepts below are accurate; the detailed guides are still being written. Anything not yet covered is listed under What is not documented yet.
Billing is where you see what your organisation is on, what it has used, and what it has been charged.
Open it: billing.knetai.com
Note that billing is on its own domain rather than under flow.knetai.com, so
it is the one KNet surface you reach by leaving the platform shell.
Where it fits
- Billing owns plans, invoices and payment.
- KNet Traces shows LLM cost per request — which is observability, not billing. Traces tells you which prompt is expensive; Billing tells you what you owe.
Those two numbers answer different questions and will not match line for line. If you are trying to work out why a bill moved, start in Traces to find what changed, then confirm in Billing.
Concepts
Plan — what your organisation subscribes to.
Usage — metered consumption during a billing period.
Invoice — the issued bill for a period.
What is not documented yet
- Reading the usage breakdown
- Changing plans, and when a change takes effect
- Payment methods and billing contacts
- Invoice history and receipts
- Usage alerts and spend limits
- How usage maps to the cost figures in Traces
Getting help
For a billing question specific to your account — a charge you do not recognise, a plan change that did not apply — contact support rather than relying on these pages. Account-specific issues need someone who can see your organisation.